over $50 ($7.95 if under)
(Continental US only, excludes equipment)
Mon-Fri 8:30am- 4:30pm EST
Shipping Heading Here
Shipping specs here
Fast, Same Day Shipping
FREE SHIPPING offer here if there is one.
Shipping and Returns
Orders received by Alpine Valley are typically sent by UPS Ground. Please refer to the individual product you are purchasing for special shipping times that may apply. UPS Ground typically takes between 3 to 5 business days depending on your location.
Estimate Standard Shipping times for each zone vary. Please note: We do not ship on Saturday or Sunday. All orders placed on either Saturday or Sunday will ship out immediately on the following Monday.
Free Shipping Offer
Orders totaling $60 (on select items) and over are eligible for free UPS Ground, as long as the shipping address is located within the continental United States and is not a P.O. Box. P.O. Box shipping address will be shipped via United States Postal Service. This applies to UPS Ground only, with the entire order going to one address (free shipping does not apply to orders with items going to multiple addresses). Estimated ship time for UPS Ground is between 3-5 days.
- Exclusions to Free Shipping Offer - Only Perishables and Food items are included in the Free Shipping Offer. Brewers and storage racks are not included in this offer. If you have questions, comments, or concerns regarding this offer, please contact us at firstname.lastname@example.org or via phone at 1-888-672-3400.
Customers Outside the Continental U.S.
We also ship to Canada, Hawaii, and Alaska and normal "International" shipping rates apply.
- Canadian Customers Only - Please note that you will be charged UPS standard shipping rates at the time of order submission. At the time of delivery, you will then pay a $10.00 brokerage fee plus any applicable duties and taxes on all orders valued under $200 CAD. These fees are not inlcuded in your payment total with Alpine Valley. Additional fees wil apply on all shipments valued over $200 CAD.
Same Day Shipping
"Same Day Shipping" indicates that an item is in stock in our warehouse and will ship the same day you order it, provided your order is placed prior to 12pm EST. Orders placed on either Saturday or Sunday will ship out on the following Monday (we do not ship on Saturday or Sunday). Please note that "Same Day Shipping" does not mean that your order will arrive at your shipping destination the same day you order it.
Alpinevalleycoffee.com brewer purchases carry a 30 day money back guarantee. If you are not completely satisfied with your Keurig brewer, you must notify Alpine Valley within 30 days of your purchase. The customer is responsible for shipping expenses. Please contact Customer Service prior to taking advantage of Alpine Valley Coffee’s money back guarantee. Please have the brewer serial number available at the time of your call. The serial number can be found on the brown shipping box or the bottom of the product box. The customer service representative will provide you with an Authorization To Return Number. Unfortunately, returns cannot be accepted without an Authorization To Return Number.
No Returns on Coffee or Tea
Coffee, Tea and Hot Cocoa is not eligible for return or exchange. If it was our error, we will correct it and get you your product immediately. Call our Customer Service Department and we will do what it takes, within reason, to make you a satisfied customer.
No Refunds on Shipment Refusals
There are no refunds for any shipment that is refused at delivery for any reason.